Park Hotel Group ersetzt altes PMS durch Shiji Enterprise Platform für ein überragendes Gästeerlebnis

SINGAPORE, August 12, 2024 – Shiji, the global hospitality technology innovator is excited to announce that Park Hotel Group has selected Shiji Enterprise Platform (PMS) to further enhance the experience of their guests.  As one of Asia Pacific’s leading hospitality companies, Park Hotel Group continues to innovate by incorporating state-of-the-art technology. Located in Japan’s scenic Ishikari Bay and known for its breathtaking views and exceptional amenities, Grand Park Otaru was the first location to go live with Shiji Enterprise Platform earlier this month.  

The decision to adopt Shiji Enterprise Platform was motivated by the platform’s guest-centric design, which focuses on guest profiles and incorporates robust security and privacy measures. Grand Park Otaru is the first hotel within the group to implement this advanced Property Management System (PMS), building on their existing use of Shiji ReviewPro and Infrasys Cloud POS. This integration underscores Park Hotel Group’s commitment to leveraging technology to provide unparalleled guest experiences.

„Wir freuen uns, dass die Shiji-Technologie im Grand Park Otaru implementiert wurde, da wir weiterhin innovativ sind, was Teil der DNA der Park Hotel Group ist“, sagte Shin Hui Tan, Executive Director der Park Hotel Group. „Die Shiji Enterprise Platform hat uns mit ihrer benutzerfreundlichen Oberfläche, nahtlosen Integration und schnellen Implementierungsmöglichkeiten überzeugt. Wir finden, dass Shiji PMS und seine Produktreihe flexibel und dennoch skalierbar sind, was das Erlebnis unserer Gäste deutlich verbessert und Hoteliers wie uns hilft, unsere Arbeitsabläufe zu optimieren. Wir freuen uns darauf, eine langjährige Beziehung zu Shiji aufzubauen, während wir weiterhin moderne Hospitality-Lösungen nutzen, um zu wachsen.“ 

Shiji Enterprise Platform distinguishes itself with its comprehensive approach to guest profile management, ensuring that every interaction is tailored to the unique preferences and needs of each guest. Additionally, the platform at Grand Park Otaru is integrated with several industry-leading systems, including Infrasys, ReviewPro, Shiji Analytics, Shiji Payments Tokenization, VisiOnline (Door Lock), TL Lincoln, iHotelier, Dynamic NAV, ANT Labs, JDS PBX Call Accounting, cloud printing, and Lighthouse. These integrations ensure a seamless and personalized guest experience while streamlining hotel operations.  

„Die Park Hotel Group ist führend in Sachen Luxus und Servicequalität“, sagte Nikkie Singh, Senior Vice President für APAC & Middle East bei der Shiji Group. „Ihre Wahl der Shiji Enterprise Platform spiegelt ihren zukunftsorientierten Ansatz und ihr Engagement wider, den Gästeservice durch Technologie zu verbessern. Es war eine großartige Erfahrung, mit den Unternehmens- und Hotelteams zusammenzuarbeiten, um diesen Erfolg zu erzielen.“  

Während die Park Hotel Group weiterhin nach neuen Wegen sucht, Technologie in ihren Betriebsablauf zu integrieren, unterstreicht die Partnerschaft mit Shiji ihr Engagement, den Branchentrends immer einen Schritt voraus zu sein und die Erwartungen der Gäste zu übertreffen.  

Über die Park Hotel Group 

Headquartered in Singapore, Park Hotel Group is one of Asia Pacific’s leading hospitality companies. Established in 1961, Park Hotel Group’s growing presence in the region today comprises of hotels and resorts across key destinations in Singapore, China, Japan, the Maldives, and more. Park Hotel Group has a brand portfolio featuring its luxury Grand Park, its upscale Park Hotel, its midscale Destination, as well as Park Rewards, its dedicated loyalty programme that rewards guests, diners, and corporate bookers.  
 
Find out more about Park Hotel Group at www.parkhotelgroup.com 

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Über Shiji Group

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. For more information visit shijigroup.com

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