Shiji Accelerates Digital Guest Journeys with Stellaris Digital Stay, Natively Integrated with Daylight PMS

Barcelona, Spain, Mai 28,2026 – Shiji, the global leader in hospitality technology, today further reinforces Stellaris Digital Stay, its mobile-first guest journey solution designed to modernize hotel arrivals, reduce front desk pressure, and support consistent, scalable experiences across single properties and multi-property portfolios. While already an established component of Shiji’s ecosystem, this announcement highlights the solution’s proven ability to modernize the guest journey through its seamless, native integration with Daylight PMS.

The bi-directional connection between Stellaris Digital Stay and Daylight PMS allows guest profiles to be pulled directly into the Digital Stay interface, while any updates made by guests on their mobile devices are instantly written back to the PMS.

By dynamically pulling and exposing data such as guest consents and facilitating secure payment capture, the solution delivers a seamless end-to-end flow from check-in to check-out. This deep integration eliminates manual data entry and ensures high data accuracy across the entire portfolio, allowing hotel teams to focus on service rather than troubleshooting discrepancies.

Hotels using Digital Stay with Daylight PMS benefit from:

• A single, consistent source of truth for guest and reservation data

• Real-time visibility into arrival and check-in status

• Scalable rollout across multiple properties without operational disruption

By embedding Digital Stay directly into the PMS ecosystem, Shiji enables hotels to treat digital check-in as a core operational capability rather than a bolt-on feature.

The impact of Digital Stay is already visible in real-world deployments. In a recent implementation across a seven-property hotel portfolio, Digital Stay was rolled out as part of a broader Shiji technology stack, including Daylight PMS.

During the rollout:

• Nearly 14,000 digital check-in invitations were sent

• 2,498 guests completed digital check-in, delivering a 17.9% end-to-end completion rate

• Funnel performance remained stable even as invitation volume increased significantly

By shifting a meaningful share of arrivals away from the front desk, the group reallocated an estimated 125–208 hours of staff time previously spent on manual check-in tasks. This allowed teams to focus more on service delivery rather than administration, particularly during peak arrival periods.

“Hotels have been digitizing reservations and payments for years, but the arrival moment remained stubbornly manual.” said Silvano Cacchione, Product Manager at Shiji. “Stellaris Digital Stay closes that gap as a native extension of Daylight PMS, giving guests a frictionless arrival, operations teams clean data from the first touchpoint, and hotel staff more time to focus on genuine hospitality.”

Digital Stay goes beyond standard automation by allowing hoteliers to shape the guest journey through customizable branded content tiles. These “paths to action” drive direct engagement with seasonal menus and special events, helping increase incremental revenue without relying on third-party platforms.

The experience is deeply personalized: guests can specify room preferences, accessibility needs, and custom information, such as vehicle registration details, during the mobile journey. This data flows directly into Daylight PMS, enabling smarter room allocation and ensuring staff are prepared for every arrival.

To complete the seamless experience, Digital Stay supports QR code-enabled check-in, allowing guests to instantly locate reservations on their own devices or transition to a Daylight Kiosk for self-service key creation, helping reduce lobby congestion and wait times.

Beyond operational efficiency, Digital Stay provides centralized analytics that allow hotel groups to track engagement and completion rates across properties. This portfolio-level visibility transforms digital check-in into a continuous optimization opportunity rather than a one-time rollout.

Insights from the deployment highlighted clear opportunities to improve adoption, particularly between email open and click-through rates, allowing teams to refine messaging and timing without requiring changes to the underlying platform.