19.5.2026
Shiji and dailypoint Launch Real-Time Integration to facilitate single source of guest truth in hotels
New two-way sync between Daylight PMS and dailypoint helps hotels streamline operations and personalize every stay
Berlin, Germany, Mai 16, 2026 – Shiji, the global leader in hospitality technology, announced today that it has partnered with dailypoint – The Customer Data Platform for built CRM & Guest Loyalty – to launch a two-way, real-time integration. The new interface empowers hotels to maintain accurate guest data across systems, eliminate manual tasks, and deliver more personalized and efficient service, moving a step closer to truly connected hotel operations.
The integration ensures that guest check-in details, preferences, and profile updates are automatically synchronized between the PMS and dailypoint. This allows hotel staff to operate from a unified, accurate data source while improving compliance and supporting personalized guest journeys from check-in to check-out.
A number of hotels already making use of both platforms are seeing the value of this tighter connection. Grand Resort Bad Ragaz, an established user of Daylight PMS and dailypoint, welcomed the integration.
“Hotels are looking for ways to connect their systems without adding complexity,” said Simon Le Touze, Senior Director of Partnerships at Shiji. “This integration keeps guest data up to date in both platforms and makes it easier for teams to act on it, without the manual handoffs.”
With real-time sync in place, hotels can reduce data entry errors, streamline workflows, and unlock advanced personalization opportunities. Accurate guest profiles also enable more targeted marketing, deeper segmentation, and support for GDPR-compliant data practices.
“Centralized guest data only works if it’s kept accurate,” said Dr. Michael Toedt, CEO & Founder of dailypoint. “By connecting directly to Daylight PMS, we’re helping hotels move beyond static data toward a more dynamic, real-time understanding of their guests.”
The integration is now available to hotels using both platforms. For more information, please visit shijigroup.com or dailypoint.com.
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Über Shiji
Shiji ist ein globales Technologieunternehmen, das sich der Bereitstellung innovativer Lösungen für die Hotellerie verschrieben hat, um Hoteliers Tag und Nacht reibungslose Abläufe zu ermöglichen.
Built on the Shiji Platform, the only truly global hotel technology platform, Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.
Mit mehr als 5,000 Mitarbeitern weltweit ist Shiji ein zuverlässiger Partner für die weltweit führenden Hoteliers und liefert Technologien, die so kontinuierlich funktionieren wie die Branche selbst.
For more information, visit www.shijigroup.com.
About dailypoint™ – The Guest Data Platform for Hotels
dailypoint™ is the Customer Data Platform (CDP) built for CRM and Guest Loyalty in hospitality. It helps hotels collect, merge, and use guest data from 200+ systems – including PMS, POS, booking engines, WiFi, CRM tools, and marketing platforms.
At its core is the Central Profile: a smart, always-updated guest profile that brings together bookings, behavior, and preferences into one clean, GDPR/CCPA-compliant view. Hotels use this to power personalized marketing, loyalty programs, guest communication, and operations.
With over 1,500 hotel clients worldwide, dailypoint™ is trusted by leading hotel brands and independents alike. It is the preferred CRM partner of The Leading Hotels of the World and a multi-award winner, including being named the #1 Hotel CRM and Email Marketing Solution 2026 at the HotelTechAwards.
