RakYim Siam Hotel’s Major Transformation in Bangkok Powered by Shiji’s Integrated Tech Stack

Bangkok, Thailand, Mai 15, 2026 – Shiji, the global leader in hospitality technology, announced today that RakYim Siam Hotel has implemented Daylight PMS, Infrasys POS, and Reviewpro Reputation to streamline operations and support its newly reimagined guest experience in the heart of Bangkok. This transformation marks a significant step forward for the property, formerly known as Maitria Mode Sukhumvit 15, as it repositions itself as a modern Thai lifestyle hotel rooted in culture, service excellence, and innovation.

Previously operating under a different identity, the hotel has been reintroduced as RakYim Siam Hotel, inspired by the meaning of “RakYim” – Love & Smile – reflecting a philosophy centered on genuine Thai hospitality. The hotel blends contemporary comfort with design elements inspired by Thailand’s six regions, offering guests a vibrant and culturally immersive stay.

To support this transformation, RakYim Siam Hotel selected Shiji’s Daylight PMS alongside Infrasys POS and Reviewpro Reputation. These solutions enable the hotel to unify front office operations, food and beverage management, and guest feedback into a single, integrated ecosystem designed to enhance both operational efficiency and the overall guest journey.

“Daylight PMS and Infrasys POS were built to empower hotels to deliver seamless, guest-centric experiences while maintaining operational excellence,” said James Liaw, General Manager for Singapore and Thailand of Shiji Group. “RakYim Siam Hotel is a strong example of how innovative lifestyle brands can combine cultural authenticity with modern technology to create truly memorable stays. We are proud to support their transformation with solutions designed around the guest profile, while ensuring the highest levels of data security and privacy.”

Daylight PMS provides a fully cloud-based platform that centralizes reservations, guest profiles, housekeeping, and front office workflows into one intuitive interface. With real-time operational data and comprehensive guest insights, hotel teams can personalize services, improve responsiveness, and coordinate seamlessly across departments. Its cloud-native architecture ensures scalability, flexibility, and secure access from anywhere, supporting both daily operations and long-term growth.

In parallel, Infrasys POS enhances food and beverage operations through a fast, mobile-enabled system that allows staff to take orders tableside, manage multiple outlets efficiently, and process payments with accuracy and speed. The platform also delivers real-time visibility into sales performance and guest preferences, enabling better decision-making and a more refined dining experience.

Reviewpro Reputation further strengthens the hotel’s guest-centric approach by capturing real-time feedback, monitoring online reviews, and providing actionable insights. This allows RakYim Siam Hotel to continuously refine service delivery and maintain high satisfaction levels aligned with its “Love & Smile” philosophy.

“The rebranding into RakYim Siam Hotel marks an important new chapter for the property, with a renewed identity inspired by Thai culture and heartfelt hospitality,” said Yann Gouriou, CEO of Unicorn Hospitality. “With Daylight PMS and Infrasys POS implemented, the team can operate with greater efficiency while focusing on what matters most: delivering consistent, memorable guest experiences.”

Managed by Unicorn Hospitality, RakYim Siam Hotel reflects a renewed vision for lifestyle hospitality in Bangkok. By combining culturally inspired design, prime location, and Shiji’s integrated technology platform, the hotel is well positioned to meet the evolving expectations of modern travelers seeking both authenticity and seamless digital experiences.