Hyatt Regency Vilamoura goes live with Shiji’s Infrasys POS to power connected luxury dining

Lisbon, Portugal, März 23, 2026 – Shiji, the global leader in hospitality technology, today announced that Hyatt Regency Vilamoura is now live with Infrasys POS, supporting food and beverage operations across the resort’s dining, events, and in-room service environments. The go-live marks an important milestone in Hyatt Regency Vilamoura’s continued investment in technology that complements luxury service with operational reliability and a seamless guest experience.

Hyatt Regency Vilamoura offers a broad range of dining and service concepts, each requiring flexibility while maintaining consistent service standards. Infrasys POS has been implemented across seven outlets, Brasa, Lumen, Terrace, In-Room Dining, Eventos, Market, and Minibar, providing a single, connected platform designed around the guest journey rather than isolated operational silos.

“Luxury hospitality depends on technology that works quietly in the background while empowering teams to focus on guests,” said said Jose Angel Alvarez Guixeras, Sales Director F&B Europe & Africa at Shiji. “Infrasys POS was designed around the guest profile, with security, privacy, and flexibility built in from the start. We’re proud to support Hyatt Regency Vilamoura with a platform that helps deliver seamless service across every outlet while meeting the operational and regulatory needs of a modern luxury resort.”

The Infrasys POS deployment integrates with, Portugal fiscal systems, World of Hyatt, Hyatt EAS Event System, and Adyen payments, supporting both table-side and counter payments. This connected technology environment enables accurate reporting, compliance with local regulations, and smoother service flows, helping teams focus more fully on delivering high-quality guest experiences.

“At Hyatt Regency Vilamoura, our goal is to create effortless and memorable experiences for our guests,” said Javier Soler General Manager at Hyatt Regency Vilamoura Algarve. “Implementing Infrasys POS supports our teams with reliable, modern technology that aligns with our service standards, while giving us the flexibility to manage diverse dining concepts across the resort.”

Built on Shiji’s cloud platform, Infrasys POS combines enterprise-grade security and data privacy with the flexibility required by luxury hospitality environments. For Hyatt Regency Vilamoura, the go-live reinforces a technology foundation that supports personalized service, operational consistency, and long-term scalability as guest expectations continue to evolve.