Shijis Mission: Hotellerie und Gastronomie mit vollständigen, globalen und modernen Technologie-Lösungen auszustatten, die sicher, skalierbar und zukunftsfähig sind.
COO Kevin King was invited to the Skift Tech Forum 2019 in San Francisco, CA earlier this year to share his outlook for the future of hospitality technology and what Shiji is bringing to the market. Touching upon tech security, global growth, open APIs, and actionable data, he offers key insights on what's to come in 2020 for our industry and advice to hoteliers.
Due to the popularity of cloud computing and mobile Internet, the entire consumer areas including hotel, catering, retail industries will be more and more integrated online and offline in the next 10 years. Cross industry integration will be a trend under the driven of data as well! The entire supply chain from producers to consumers will be more and more flat.
The hospitality industry is sometimes known for playing catch up with other sectors when it comes to new trends in technology, and none more so than the concept of “Big Data”. Hoteliers are usually more concerned with delivering great experiences for their guests, which means ensuring guest satisfaction, service delivery, great food, an appropriate atmosphere and so on. As such, “Big Data” is understandable a long way from their thoughts.