Payments and Guest Experience; Eliminating the Friction

Streamlining the logistics of travel in a world of mobile, contactless payments. How the payment processing industry has evolved from a transaction business to influencing the guest experience and satisfaction.

Opinion

Der Aufstieg des attributbasierten Verkaufens

Hotel distribution is beginning a journey of large transformation that will fundamentally change the way they distribute their inventory. This change has been years in the making but is beginning to gain traction only today. It is called the Attribute-Based Selling (ABS, for short).

Opinion

The Key to Hotel Operations Technology Lies in Single Guest Profiles

The core points of digital transformation in the hospitality and tourism industry are the guest. The process of digital transformation is the process of continuously enhancing the guest experience, guest interactions, and converting guests into returning visitors and ambassadors thus increasing their lifetime value.

Opinion

Payments and Guest Experience; Eliminating the Friction

Der Aufstieg des attributbasierten Verkaufens

The Key to Hotel Operations Technology Lies in Single Guest Profiles

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