Watch the full interview

Upcoming Shiji Buzz Episodes

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Thomas Danielczak Conference:
How a Guest-centric Approach can Transform Hotel Operations
13 September, 10AM 4d3

The state of Hospitality: Given the major changes we’ve experienced in the industry over the last years, there are a number of topics to be discussed including the always-relevant topic of sustainability, how to adjust contracts to cover pandemic-related externalities, and data – how to manage and work with data in different scenarios. Naturally, the topic of Hotels vs. OTAs is still omnipresent, hence the possibility that new technology might fill information gaps, replace other tech solutions, and potentially reduce dependency on OTAs will be hot in the next years.

After tumultuous two years, it is amazing to be able to once again gather with hospitality colleagues from all over the region at the Nordic Revenue Forum.

Don't miss our conference slot!
New distribution strategies to lower cost and drive more bookings through Mobile Marketplaces
Greg Berman

Chief Operating Officer, Shiji Distribution Solutions

Date: 19 Oktober, 12 pm -12.30pm,
Venue: Theatre: Travel Tech Showcase

Agenda: As traditional categories of distribution including Online travel, Global distribution for corporate, Tour, Wholesale and MetaSearch continue to rebuild and supply the hotel industry with travel demand, new distribution strategies are emerging that will grab the eye of the hotel community. The Mobile Marketplace emerges as the next category of low-cost distribution with a specific focus on meeting the traveler where they live, work and play in the mobile space by leveraging proven algorithms for identifying high conversion profiles and match offers & promotions with spending habits. These new approaches will drive bookings via 3rd party associated with brand.com and create opportunities to increase guest loyalty.

Travel Tech Showcase
How a Guest-centric Approach can Transform Hotel Operations
19 Oktober, 12 pm - 12.30 pm (SGT)
Don't miss our conference slot!
New distribution strategies to lower cost and drive more bookings through Mobile Marketplaces
Greg Berman

Chief Operating Officer, Shiji Distribution Solutions

Date: 19 Oktober, 12 pm -12.30pm,
Venue: Theatre: Travel Tech Showcase

Agenda: As traditional categories of distribution including Online travel, Global distribution for corporate, Tour, Wholesale and MetaSearch continue to rebuild and supply the hotel industry with travel demand, new distribution strategies are emerging that will grab the eye of the hotel community.

Don't miss our conference slot!
New distribution strategies to lower cost and drive more bookings through Mobile Marketplaces
Greg Berman

Chief Operating Officer, Shiji Distribution Solutions

Date: 19 Oktober, 12 pm -12.30pm,
Venue: Theatre: Travel Tech Showcase

Agenda: As traditional categories of distribution including Online travel, Global distribution for corporate, Tour, Wholesale and MetaSearch continue to rebuild and supply the hotel industry with travel demand, new distribution strategies are emerging that will grab the eye of the hotel community.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Travel Tech Showcase
How a Guest-centric Approach can Transform Hotel Operations
19 Oktober, 12 pm - 12.30 pm (SGT)
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Shiji mobile pay
SHIJI BUZZ
December
8
9
2020
Elevate Your F&B Business with Contactless Payments

In our first episode of the Shiji Buzz, we will divulge into Shiji MobilePay and how contactless services have become a crucial instrument in these turbulent times. Learn how Shiji MobilePay can support your efforts to, streamline your operation, empower your employees to focus on service and ensure that technology improves your customers' experience

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How It Works

IcePortal, Take Control of Your Visuals Shiji Group
MyCheck, integrated payment solutions Shiji Group
shiji payment solutions shiji group
shiji entreprise platform logo shiji group
Shiji Distribution solutions logo shiji group
logo infrasys shiji group
reviewpro logo shiji group

Allow your guest to view and pay, or even split the check. Shiji MobilePay provides cutting-edge, scalable, and secure payment solutions.

Shiji Group Connecting the global business of hospitality free images
Scan qr code Shiji Group
Step 1 / 5

Scan QR Code

Contactless payment begins with the guest scanning the receipt.

Shiji Group Connecting the global business of hospitality free images
Choose payment type Shiji Group
Step 2 / 5

Choose Payment Type

Your client chooses their preferred payment method.

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Confirm payment Shiji Group
Step 3 / 5

Confirm Payment

The guest confirms the payment.

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Step 4 / 5

Posting Payment

Securely posting the payment.

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Step 5 / 5

Payment Complete

The streamlined ratings system makes it easy to see how much an app is loved. And when a developer answers a question, everyone can see the response.

A truly Global Contactless Payment Solution

With over a decade of experience in the Payments Industry, Shiji has collaborated with banks and merchants of all kinds to provide cutting-edge, scalable, and secure payment solutions.

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Seamless

Shiji MobilePay is built just for Infrasys Cloud POS, giving you a seamless integrated experience.

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Flexibile

We connect to a wide range of global payment providers, so you can use the provider that you want.

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Mobile

Give your guests a contactless payment option, to pay for their check using their personal mobile device.

Shiji Mobile Payment Solutions

Features & Functionalities

Leverage the power of our ‘touchless’ payment solution that allows your guests to pay for the Table or Check with their personal, mobile device.

no app download icon Shiji Group

No App Download

Shiji MobilePay is fully browser-based, where the consumer simply uses the browser application on their mobile device; there is no requirement for any specific app to be downloaded to use Shiji MobilePay.

no pens and signatures icon Shiji Group

No Pens and Signatures

The consumer manages everything on their personal mobile device, so there is no need for the restaurant staff to sanitize pens to sign any receipts, as it all happens digitally on the consumer's own device.

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No Physical Card

The need for physical cards to make payments has been eliminated. The mobile device's user interface will take the consumer through the payment process where the card number is either entered manually or scanned by the camera to populate the fields.

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Maintain Distance

As there is no direct interaction between the restaurant staff and the consumer in the payment process, social distancing can be respected, which in times like these is critical and recommendable.

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Touchless Payment

The consumer does not have to touch any payment device provided by the restaurant or interact with any other restaurant systems. The entire payment process is managed on the consumer's mobile device, allowing the consumer to feel at ease.

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Secure Payment

Shiji guarantees a secure payment workflow that prioritizes both the restaurant, and more importantly, the consumer. There are no shortcuts when it comes to payments and Shiji inserts a secure payment flow to ensure a great user experience.

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Room Charge for Hotels

If the consumer is a hotel guest and dines at a connected outlet, Shiji MobilePay allows the check to be charged directly to the room. The payment is then automatically forwarded to the hotel management system, offering a seamless guest experience.

avoid physical receipts icon Shiji Group

Avoid Physical Receipts

Shiji MobilePay eliminates the need for physical receipts where the consumer can enter their email address to immediately receive a digital receipt upon successful completion of payment.

Mobile Pay

MobilePay, Made Easy

Allow your guests to pay for the Table or Check with their personal, mobile device.

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Scan QR Code
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Easy Pay
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Order Complete
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Dynamic & Static QR Code Solutions

Provide a seamless payment experience right from your guest's personal devices via our Static or Dynamic QR code solution.

Dynamic QR Code

Dynamic QR Code

The QR cod is found on the guest's receipt, allowing them to easily pay in one scan.

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Single use only
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Generated with every check
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Displayed on printed check
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Static QR Code

Static QR Code

The QR code is printed on the table, allowing your guest to view the menu and securely pay.

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One code per table
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Permanently displayed on Table or Display Stand
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Not available for split tables or ad-hoc tables
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*Able to display PDF e-menus
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20+
Years In Business
39+
business partners
18+
disruptive wallet integrations

Customization

An immersive user experience that allows merchants to have the look and feel of their brands.

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Enable / disable tips
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Color scheme
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Icons / fonts & size
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Brand logo
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Dynamic Multi-Language Support

Make the user experience even better with our dynamic multi-language support - with more languages to be added in the near future.

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Language automatically selected based on the device settings
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Support for:
English, Chinese, Korean, Thai, Japanese,
German, French, Spanish

Availability & Roadmap

Shiji MobilePay is available with Infrasys Cloud POS in North America, Europe, the Middle East and Asia Pacific

Review integration part of  the Shiji MobilePay experience

Provide consumer and merchants with a feedback / review forum to interact

Infrasys Mobile ordering (OGS) Integration

Provide consumer with a digital ordering solution, including complete and secure payments, without downloading additional applications

Split Payments

Provide consumer and merchants with a feedback / review forum to interact

Pay

Mobile

With decades of expertise, we’ve been working on creating a mobile payment solution to fulfil the ever changing needs of customers. We’ve packed TablePay with countless functionalities including: QR Payment, Tips, Feedback capabilities and much more.

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Mobile Pay

Shiji Group and its 80+ subsidiaries and brands offer world-class technological solutions for the hotel, retail, food service and entertainment industries.

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1. SCAN
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2. PAY
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3. ORDER
www.shijigroup.com
20+
Years In Business
39+
business partners
18+
disruptive wallet integrations

Designed for Payment Flexibility

MobilePay allows guests to pay at their table or checkout via personal devices. It is designed to increase payment methods available in hospitality as well as to reduce contact/touch.

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Safe payment, safe client

As the world is racing to become contactless, we’ve modified our solutions with the finest technology to enable clients to offer modern payment options such as completing a transaction through personal devices.

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1.
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2.
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3.
www.shijigroup.com

Global Support

With support teams in North America, Europe and Asia Pacific we deliver individual support and remote troubleshooting to all our clients

Countless Integrations

Gain full flexibility in payment processing. Utilize Shiji Token vault to capture card data safely and securely or make use of our 3rd party integrations to secure checkout

01

Global Support

With support teams in North America, Europe and Asia Pacific we deliver individual support and remote troubleshooting to all our clients.

02

Good to know

Multi-Language
Our system is available in English, Chinese (Simplified and Traditional), Thai, Vietnamese, Korean, Japanese, Bahasa (Malay and Indonesian) and we’re continuing to expand in more languages!​​
Receipts
We offer receipts to be emailed or printed to suit the needs of your client. ​​
Tipping
Take control of your tipping setting by having the ability to enable, fix or disable the feature.

03

We've got it covered

Semi- and Fully integrated payments​
PCI compliant offering
P2PE - in applicable markets
Card Tokenization
Disruptive payment integration
Omni-channel payment

02

Get in Touch

We're happy to help with any questions you might have.

Uno Super Heading 1:
King of Headings

Uno Super Heading 2:
Heading's Revenge

Uno Super Heading 3:
Return of the Heading

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Rise of the Headings

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Heading's Fall
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The Last Heading

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The Last Heading

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The Last Heading

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The Last Heading

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The Last Heading

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The Last Heading
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The Last Heading

Rich Text: Blog Post

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Guest experience Shiji group
Image caption example

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. 

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place

Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. 

  • List item number one
  • Second list item
  • And this is the third item

For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. 

  1. List item number one
  2. Second list item
  3. And this is the third item

For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Upcoming Shiji Buzz Episodes

16 August 2022
11 AM SGT
13 September 2022
11 AM SGT

Hyatt Hotels Corporation

Following a series of global pilots, Hyatt has officially selected Infrasys Cloud from the Shiji Group to power its food and beverage systems.

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New
VIew All CASE STUDIES
Our Latest Case Study

IHS Amsterdam

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Ted's Technology Summit 2023

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ITB Berlin 2023

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PGA Show 2023

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HOTERES Japan

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FITUR 2023

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HT-NEXT 2022

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XVI Forum Profit Hotel

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ITH Benidorm

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ITH Madrid

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WTM London 2022

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Jornadas ITH The Hotel Data Game - Digitalización e inteligencia del dato para la recuperación

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Annual Hotel Conference

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Hotel & Resort Innovation Expo

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HTNG European Conference

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Travel Tech Asia

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The Hotel Show Saudi Arabia

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Digital Dining Experience with Shiji.

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NoVacancy

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Nordic Revenue Forum

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ExpHotel Event

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HITEC DUBAI

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HITEC US

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BTL Lisbon

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PGA Show 2022

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FITUR 2022

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HT-NEXT 2021

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TIS Seville 2021

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WTM London 2021

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27
Juli 2021
5 PM
CET
the shiji buzz shiji group
ENTERPRISE LEVEL CLOUd pos

How integrations supercharge hotel software solutions

For this Shiji Buzz episode we will talk about how vital integrations are in today's technology landscape. We will discuss the pros and cons of integrations and learn how they:

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Support operations and the optimisation of processes
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Help you get the most out of multiple integrated systems
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Increase operational performance and accelerate business growth
IcePortal, Take Control of Your Visuals Shiji Group
MyCheck, integrated payment solutions Shiji Group
logo concept shiji group
shiji payment solutions shiji group
shiji entreprise platform logo shiji group
Shiji Distribution solutions logo shiji group
logo infrasys shiji group
reviewpro logo shiji group
the shiji buzz shiji group

Our Speakers

Guille García

- Director of Product - RP

Jill Boegel

- VP of Sales Shiji Group North America

Jordi Figols

- Corporate Business Process Manager at Majestic Resorts

Guille is Director of Product at ReviewPro, the leading provider of Guest Intelligence solutions for the hospitality industry. He is responsible for the entire spectrum of product planning and execution; from definition, design, and development, to delivery of finished product and production. Prior to ReviewPro, Guille worked in several areas of global hospitality. Today, he uses his breadth of experience, insight and professional knowledge to be an established thought-leader in SaaS development and operations within the tech-hospitality industry. Guille is a seasoned speaker on hospitality tech and guest experience management, and give regular trainings and lectures in the field.

Jill is an accomplished hotel industry professional with more than thirty years of experience in hotel technology sales, hotel revenue management and operations. In her current position, she is leading the expansion of Shiji Group in North America and is responsible for developing and executing growth strategies for the portfolio of solutions in the region.  Prior to joining Shiji Group,  Jill held leadership positions at Cendyn, TSA Solutions, TravelClick and Hilton Hotels. Throughout her career, Jill has built a strong reputation as a leader, mentor and coach of sales and revenue management professionals in the hotel industry.  She enjoys working closely with her customers to provide them with consultative and strategic recommendations for acquiring and optimizing hotel technologie sthat  improve operational efficiencies, the guest experience and revenue performance. She holds a Bachelor’s Degree in Business Administration from the University of Maryland and throughout her career, she has been recognized with various awards for excellence in leadership, sales and revenue management.

Jordi is an experienced hotelier with more than 15 years in the Travel & Hotel Industry. Born and raised in a family deeply involved within the Travel & MICE industry from early ages was involved in travel agencies and congresses operations; he experienced first-hand the technology appearance and its effects in the industry and how it benefits the day to day operations of the family business.In 2005, at the end of his 2nd year of Mechanical Engineering, spent a year in Dublin working in the restaurant industry; this experience made him move to Barcelona and switch is degree to Hospitality Management. While in Barcelona he had stints at the Hotel Arts (a Ritz-Carlton Hotel), participated in the opening of the Mandarin Oriental Barcelona and finally, in 2010, decided to accept an offer from Majestic Resorts in Punta Cana where he currently is the Corporate Business Process Manager after being for 2 years the GM of the company’s flagship and being part of the Executive Opening Team of the first Mexican hotel of the company. Throughout the years Jordi was involved in hotel refurbishments, renovations and implementation of new services or technologies. His main focus and passion is to achieve operational excellence while exceeding his guests expectations: hotel technology and data analysis are essentials in order to reach his goals.

the shiji buzz shiji group

About The Shiji Buzz

The Shiji Buzz will give you a sneak peek of what is to come for Shiji products and the industry as a whole. With our product and industry experts, we will discuss how the industry is always changing and ways that Shiji can support your vision and direction. We will take you on a journey by exploring everything from guest services, increasing revenue, and utilizing technology to your advantage in this process.

Listen to the previous sessions here.

SOLUTION HIGHLIGHTS

Enterprise, native.

Having built point of sale solutions for over 7000 outlets over two decades, we know a thing or two about serving busy restaurants.

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Cloud-based and offline capable.

We don’t need to explain the benefits of having a Cloud-based solution. Centralized management, reporting, inventory, SKUs, media management, massive scalability and plenty more.  The beauty of Infrasys Cloud is it works offline too.

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We believe in easy integrations.

Our open API architecture is a novelty for the point of sale industry. But that’s because being part of the Shiji Group we understand deeply how powerful systems become when they integrate to all other platforms. 

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Your hardware or ours? You choose.

Being a cloud platform, it was designed to work with any hardware.  Re-use your existing hardware if you have it already, buy local hardware if you prefer or ask us for our state of the art hardware solutions.

Frequently Asked Questions

With clients around the world ranging from multi-national chains to single properties, we accumulate plenty of questions. We've summarized the most frequent ones below.

What is The Shiji Buzz?
arrow downpink shiji group

The Shiji Buzz will give you a sneak peek of what is to come for Shiji products and the industry as a whole. With our product and industry experts, we will discuss how the industry is always changing and ways that Shiji can support your vision and direction. We will take you on a journey talking about everything from guest services, increasing revenue, and utilizing technology to your advantage in this process.

What is Shiji?
arrow downpink shiji group

Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more.

What benefits will The Shiji Buzz give me?
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Our experts are dedicated to enlighten you about revolutionary ways to streamline your operations. You will gain essentials insights on the following:

- How to invest in the right technology

- How to empower your employees to focus on service

- How to ensure that your operations result in the improvement of customers' experience

Why do I need to be informed about hospitality news?
arrow downpink shiji group

Equipping yourself with the knowledge of industry leading and innovative practises gives you the power to adapt your operations to changing customer needs and goverment requirements. Adopting the knowledge of our experts empowers you to be agile in the changing landscape of hospitality.

Open Case Study

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Summary:

With 2,629 rooms and more than 80 food and beverage outlets across its properties, the leading hotel group neded a technology to manage diverse outlets to meet the changing expectations of their guests.

About the customer:

With 2,629 rooms and more than 80 food and beverage outlets across its properties, the leading hotel group neded a technology to manage diverse outlets to meet the changing expectations of their guests.

Area of Operation:
Croatia
Number of properties:
13
Number of rooms:
2600
Solutions implemented: